Shipping

• Island Music Shipping Basics

We ship via the post office (Canada Post). When you check out with the items you have chosen in our shopping cart system, you will come to a shipping page. On that page, is the shipping cost for sending your item(s). This shipping cost  depends on your package weight, size, destination, and the shipping service you choose. The shipping cost is calculated by the Canada Post website using the weights and measurements of the items on our website. The shipping cost you receive from the Canada Post website is fairly accurate to what our cost is for shipping the item to you.

Canada Post offers a variety of shipping options that you can choose from. On the shipping page there is a drop-down list of shipping options available for the destination of the package. The following are the shipping options available for each destination (note: the small package option may not be available for larger orders were we require insurance). Each shipping option below has the number of business days the package will be delivered in.  Please add two business days for packaging to these figures (this is already included in the shipping quote on the shipping page).

• Shipping Options on packages shipped within Canada

Xpresspost:
Xpresspost is the fastest available service we have available with our online service for Canada  The delivery standard for Xpresspost is two to four business days. By choosing Xpresspost you will be able to track your package. Also up to $100 insurance against loss is included with the service. For packages over $100 additional insurance is automatically added at a cost of $1 per $100.

Expedited Post:
Expedited Post is a reliable ground service that is the standard service we offer for packages within Canada. The delivery standard for Expedited Post is two to five business days to eastern Canada including Quebec and Ontario. To western Canada the delivery standard is five to eight business days. Expedited Post offers the ability to track your package. Also up to $100 insurance against loss is included with the service. For packages over $100 additional insurance is automatically added at a cost of $1 per $100.

• Shipping Options on packages shipped to the United States

Xpresspost USA:
Xpresspost is the fastest available service we have available with our online service for the US. The delivery standard for Xpresspost is four to seven business days to the US. By choosing Xpresspost you will be able to track your package. Also, up to $100 insurance against loss is included with the service. For packages over $100 additional insurance is automatically added at a cost of $1 per $100.

Expedited Post USA:
Expedited Post is a reliable ground service that we offer for packages delivered to the US. The delivery standard for Expedited Post is six to nine business days. Expedited Post offers the ability to track your package. Also up to $100 insurance against loss is included with the service. For packages over $100 additional insurance is automatically added at a cost of $1 per $100.

Small Package Air USA:
This service is available for smaller orders to be delivered to the US. The delivery standard for Small Package Air, to the US, is five to ten business days. The Small Package Air service does not come with insurance or tracking service and Island Music will not replace lost packages using this service (this does not happen often but we feel you should be aware that not insuring your package is at your risk).

• Shipping Options on packages shipped Internationally

International Xpresspost:
Xpresspost is the fastest available service for international packages. The delivery standard for Xpresspost international is four to seven business days (Xpresspost International is not available for all countries). By choosing Xpresspost you will be able to track your package. Also, up to $100 insurance against loss is included with the service. For packages over $100 additional insurance is automatically added at a cost of $1 per $100.

International Small Package Air:
This is a fast and economical service available for smaller international orders. The delivery standard for Small Package Air, on international orders, is seven to ten business days. The Small Package Air service does not come with insurance or tracking service and   Island Music will not replace lost packages using this service (this does not happen often but we feel you should be aware that not insuring your package is at your risk).

International Surface Packages:
This service is the most economical shipping method available for international orders. The delivery standard for Surface Packages, on international orders, is four to six weeks. The Surface Package service comes with insurance for amounts over $100 (packages valued less than $100 have no insurance with this service). This service has no tracking service available. and Island Music will not replace uninsured lost packages using this service (this does not happen often but we feel you should be aware that not insuring your package is at your risk).

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